Furniture Warehouse™
Last updated: [13 February 2026]
Furniture Warehouse™ is committed to protecting your personal information and complying with the Protection of Personal Information Act (POPIA) of South Africa and all applicable privacy laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website, visit our stores, or transact with us.
1. Responsible Party
This website is operated by:
African Garden Furniture CC
Trading as Furniture Warehouse™
Email: [email protected]
We are responsible for ensuring that personal information is processed lawfully and responsibly.
2. Information We Collect
We may collect personal information including, but not limited to:
2.1 Information Provided by You
Full name
Identity number (where required for finance or compliance)
Contact number
Email address
Physical and delivery address
Company details (where applicable)
Payment-related information
Order and transaction history
Communications with us
2.2 Automatically Collected Information
IP address
Browser and device details
Usage data
Cookies and tracking data
Website interaction data
3. Purpose of Processing
We process personal information to:
Process and fulfil orders
Arrange delivery and collection
Manage accounts and transactions
Provide customer support
Process payments
Communicate regarding purchases
Provide warranties and after-sales service
Conduct marketing (with consent)
Improve our services
Comply with legal obligations
4. Lawful Basis for Processing
We process personal information on the following lawful bases:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent (where required)
5. Disclosure of Information
We may share personal information with:
Courier and logistics providers
Payment processors and banks
Finance and credit providers
IT and hosting providers
Marketing service providers
Regulatory authorities (where required)
We do not sell personal information to third parties.
All third parties are required to maintain appropriate data security standards.
6. Payment Information
Payment information is processed securely by authorised payment providers. Furniture Warehouse™ does not store full card or banking details on its systems.
7. Marketing Communications
We may send marketing communications where consent has been provided.
You may opt out at any time by:
Using the unsubscribe function
Contacting [email protected]
8. Cookies and Tracking
We use cookies and similar technologies to:
Improve website functionality
Analyse traffic
Support advertising campaigns
You may control cookies through your browser settings.
9. Data Security
We implement reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, and disclosure.
These measures include access controls, secure servers, encryption, and regular security reviews.
10. Retention of Information
Personal information is retained only for as long as required to:
Fulfil contractual obligations
Meet legal requirements
Resolve disputes
Maintain records
Thereafter, information is securely deleted or anonymised.
11. Data Subject Rights
You have the right to:
Access your personal information
Request correction
Request deletion (where permitted)
Object to processing
Withdraw consent
Lodge a complaint
Requests may be submitted to:
12. Third-Party Websites
We are not responsible for the privacy practices of third-party websites linked from our site.
13. Policy Updates
This policy may be amended from time to time. Updated versions will be published on this page.
14. Contact Details
For privacy-related enquiries:
Email: [email protected]
Company: African Garden Furniture CC t/a Furniture Warehouse™
